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CallSys CCS empowers employees to deliver consistent service inbound and outbound



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    		• CallSys - the company
    Callsys Pty. Ltd. is a company committed to the intelligent implementation of Contact Centre technology. Each tailor-made implementation dramatically increases:
    • Productivity;
    • Customer Delight;
    • Management Information; and
    • Employee Satisfaction.
    Callsys is an Australian company formed in 1996 to provide experienced, informed and impartial customer contact advise.
    IBM Partner
    Callsys operates as an independent systems integration and consulting organisation for contact centre technology in Australia and New Zealand. Because of this expertise, experience and proven capability, Callsys is IBM Australia’s preferred call centre business partner.
    Innovation Leadership with Voice XML
    CallSys partner Visibridge specializes in VoiceXML technology (for the voice, web and wireless world) with software products that are economical, W3C open standards compliant and easy to use. The Visibridge Gateway Server product supports the most prevalent communications device of all - the telephone. Improve service quality, increase revenues and reduce operational costs using next generation, VoiceXML based, IVR solutions that can interact with web-based services simply by speaking over the phone.
    Link to Visibridge's web site
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