CallSys Predictive Dialler

Double your productivity and gain performance insight

Cold Calling/Appointment Setting with screen popped client details
Allow staff to focus on talking to prospects
The system manages call attempts by filtering out busy, unanswered, disconnected numbers and answering machines
Supervising managers control the pace of calling

Account Management
Structured account management of calling to retain business
Integrate to customer relationship management and workflow systems
Full management reporting as it happens in real-time and historically (daily, weekly, monthly)

CallSys Customer Contact

Telephone
Skill Based Routing steers the call to the right staff member first time.
Real-Time management monitoring and control
Management reporting (daily, weekly and monthly)
Connect to existing information systems

Email - Large volume inbound email management
Answer all emails - never lose an email
Skill Based Routing - send the email to the expert automatically
Integrate and Blend with telephone calls
Auto response when required